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Spam filter · 5.x.x permanent failure

FireEye SMTP 550 Errors: Every Bounce Response Explained

Every SMTP 550 response on record from FireEye, with the verbatim text, the enhanced status code, a severity rating and a plain-English fix.

The mailbox is unavailable and the message is rejected for good. This is the catch-all permanent failure, covering everything from an unknown address to an authentication failure to a reputation block, so the wording after the number is what actually tells you the reason.

Spam filter
FireEye
Code
550 (5xx)
Responses
1
Highest severity
Unclassified

FireEye SMTP 550 responses

Status 5.7.26#
smtp;550 5.7.26 <[email protected]>: ETP205 DMARC Failure for domain

The message did not pass the sending domain's DMARC policy, so the receiver rejected it. Sign the mail with DKIM for your From domain, or align SPF through a custom Return-Path, then send again.

FireEye SMTP 550 questions

›What does an SMTP 550 error from FireEye mean?

The mailbox is unavailable and the message is rejected for good. This is the catch-all permanent failure, covering everything from an unknown address to an authentication failure to a reputation block, so the wording after the number is what actually tells you the reason. At FireEye, it is a permanent rejection, and the specific reason is in the enhanced status code and message text of each response below.

›How do I stop FireEye from returning SMTP 550?

Match your bounce text to one of the responses below and follow its guidance. Recipient-side wording means fix the address. Authentication or reputation wording (SPF, DKIM, DMARC, blocklist) means fix your sending setup.