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Email provider · 5.x.x permanent failure

Orange SMTP 550 Errors: Every Bounce Response Explained

Every SMTP 550 response on record from Orange, with the verbatim text, the enhanced status code, a severity rating and a plain-English fix.

The mailbox is unavailable and the message is rejected for good. This is the catch-all permanent failure, covering everything from an unknown address to an authentication failure to a reputation block, so the wording after the number is what actually tells you the reason.

Provider
Orange
Code
550 (5xx)
Responses
3
Highest severity
High

Orange SMTP 550 responses

Status 5.2.0#
smtp;550 5.2.0 Mail rejete. Mail rejected. ofr_506 [506]

The receiver refused the message for good and points at a mailbox problem (missing, disabled, or full) (enhanced status 5.2.0). Use the wording above to pin down the exact fix.

Status 5.1.1#
smtp;550 5.1.1 Adresse d au moins un destinataire invalide. Invalid recipient. OFR_416 [416]

The address does not exist, or is no longer active, at this provider. Remove it from your list and check for a typo in the local part or the domain.

Status 4.0.0High severity#
smtp;550 mwinfXXXX ME Adresse IP source bloquee pour incident de spam. Client host blocked for spamming issues. OFR006_102 Ref http://csi.cloudmark.com/reset-request/?ip=xxx.xxx.xxx.xxx [102]

The sending IP or domain is on a blocklist the receiver checks, so mail stays refused until the listing clears. Find which list flagged you, fix the underlying cause, then request removal. Delivery can stay blocked for up to a day after delisting while caches refresh.

Orange SMTP 550 questions

›What does an SMTP 550 error from Orange mean?

The mailbox is unavailable and the message is rejected for good. This is the catch-all permanent failure, covering everything from an unknown address to an authentication failure to a reputation block, so the wording after the number is what actually tells you the reason. At Orange, it is a permanent rejection, and the specific reason is in the enhanced status code and message text of each response below.

›How do I stop Orange from returning SMTP 550?

Match your bounce text to one of the responses below and follow its guidance. Recipient-side wording means fix the address. Authentication or reputation wording (SPF, DKIM, DMARC, blocklist) means fix your sending setup, and check Orange's postmaster documentation.

Other error codes seen from Orange