Email provider
Orange SMTP Error Codes and Bounce Messages
Orange is a French ISP that offers free mailboxes to customers and registered non-customers. Once the mail is confirmed legitimate, false-positive blocks can be reported to Orange's abuse team.
- Codes on record
- 3
- Responses
- 5
SMTP 5011 response
A hard failure. The receiving server has refused the message for good and will not accept an unchanged retry without a change on the sending side. See SMTP 501 across every provider
SMTP 5503 responses
smtp;550 5.2.0 Mail rejete. Mail rejected. ofr_506 [506]
smtp;550 5.1.1 Adresse d au moins un destinataire invalide. Invalid recipient. OFR_416 [416]
smtp;550 mwinfXXXX ME Adresse IP source bloquee pour incident de spam. Client host blocked for spamming issues. OFR006_102 Ref http://csi.cloudmark.com/reset-request/?ip=xxx.xxx.xxx.xxx [102]
A hard failure. The receiving server has refused the message for good and will not accept an unchanged retry without a change on the sending side. See SMTP 550 across every provider
SMTP 5521 response
A hard failure. The receiving server has refused the message for good and will not accept an unchanged retry without a change on the sending side. See SMTP 552 across every provider
Orange bounce questions
›Why is Orange bouncing my email?
Orange is a French ISP that offers free mailboxes to customers and registered non-customers. Once the mail is confirmed legitimate, false-positive blocks can be reported to Orange's abuse team. Match the exact wording of your bounce to one of the 5 responses on this page to find the specific reason and fix.
›How do I improve deliverability to Orange?
Authenticate with SPF, DKIM and DMARC, keep your sending IP and domain reputation clean, mail only engaged recipients, and honour unsubscribes. Orange also publishes postmaster guidance, linked on this page.
