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Hostpoint SMTP Error Codes and Bounce Messages

Hostpoint is a Swiss host that runs mail for domains registered with it.

Codes on record
1
Responses
1

Postmaster & documentation

550

SMTP 5501 response

View all
5.0.0

smtp;550-SPF-check failed: 550 example.com doesn't allow sending mails from xx.xx.xx.xx (in reply to MAIL FROM command)

A hard failure. The receiving server has refused the message for good and will not accept an unchanged retry without a change on the sending side. See SMTP 550 across every provider

Hostpoint bounce questions

›Why is Hostpoint bouncing my email?

Hostpoint is a Swiss host that runs mail for domains registered with it. Match the exact wording of your bounce to one of the 1 responses on this page to find the specific reason and fix.

›How do I improve deliverability to Hostpoint?

Authenticate with SPF, DKIM and DMARC, keep your sending IP and domain reputation clean, mail only engaged recipients, and honour unsubscribes. Hostpoint also publishes postmaster guidance, linked on this page.

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